Faq’s

Faq’s

How can I order a test from the inDNA Life Sciences?
All you have to do to requisition a test is click the ‘Submit Test Request’ button below and fill in the form. After that, you can leave the rest to us. We will get back to you within 24 hours of receiving your request and guide you on the next steps.
What is the next step after ordering a test?
We will ship the sample collection box along with the required documentation (Test Request and Informed Consent Forms) for performing the test. We will also arrange to pick up the sample and associated documentation from your clinic or hospital. In case the test is for somatic cancer, we can contact your pathology laboratory to retrieve the Formalin/Paraffin tumor blocks.
What are the sample requirements for the inDNA Life Sciences Genomic Test?
a. Blood collection in kit provided by inDNA Life Sciences.
b. FFPE blocks (for somatic cancer tests)
What is the turn-around-time for receiving the test results/report?
Depending on the test ordered, the turn-around-time for the test report varies between 3 days to 2 weeks (working days) starting from the day of sending the sample.
How will the report be delivered to me?
A physical copy of the test report will be sent to you directly. In addition, we will send an electronic report to your e-mail address. Or you can also download by using your specific user login at our website.
If I any have additional questions, whom can I Contact?
If you have any specific or additional questions, please submit your query by clicking here